COUPLES FAQ
Where do I find the ‘Best Offers’ I’ve received from suppliers?
Simply login to your BridalPod account and you’ll see all your service requests with current best offers on your account Dashboard, Your Service Request tab.
Why haven’t I received ‘Best Offers’ on any of my Service Request?
This service request application is newly introduced, so it may take a while for you to receive best offers. Wedding suppliers are joining BridalPod everyday. Our non-stop campaign aims to get new suppliers to join and make best offers. If your wedding date is months away which gives you enough time for this process, keep relisting your service request.
I don’t see too many suppliers in the location we’re getting married. Should I post our service requests?
Yes! Most suppliers accept destination weddings. We’re still growing and have talented wedding suppliers joining every day! Oftentimes, once a couple submits a service request, suppliers will join BridalPod specifically to ‘Make Best Offer.’
When we get bids, can we just go off BridalPod & find the vendors on Facebook to work with them that way?
By agreeing to our Terms & Conditions, you agree that when you post a service request on BridalPod, and receive a best offer from the supplier you like, you will work through BridalPod with that supplier. It’s always going to be free for couples to do so, so there’s no downside. Selecting a bid/bidder and working through BridalPod gives all of our suppliers a fair chance to compete for your wedding requirements.
SUPPLIERS FAQ
How do I get reviews on my supplier profile?
As you begin to work with clients you have retained through BridalPod, encourage them to review your services on the site. Prior to that, email us with reviews you would like added, and we will add up to 3 until they are replaced by new ones.
Can I check out Service Requests without signing-up?
The Service Request Listing is open to the public, you will be able to see service requests listed per category. If you want to ‘Make Best Offer’ join BridalPod and create your portfolio for free.
How much typically suppliers’ Best Offer?
Suppliers will often make best offers at or under a service request budget. However, there are also cases where a couple doesn’t have a good idea of what the services cost and so suppliers’ best offers maybe more than the budget. It often comes down to the information that suppliers provide about what they will be doing and providing to make the couple’s day great, so make sure your Best Offer is detailed.
The couple’s service request budget seems too low. Should we still make our best offer?
Yes! Make your best offer for what you would charge. Sometimes couples aren’t familiar with going rates, and seeing your best offer may help them re-evaluate.
When we make a best offer, can we just encourage the couples to go off BridalPod & work with us that way?
By agreeing to our Terms & Conditions, you agree that when you make best offer on BridalPod, you will work through BridalPod with that couple.
Why aren’t there any service requests in our category?
As we grow and expand, couples planning their weddings are joining BridalPod everyday, so it may take a little longer for you to see service requests in your category. We recommend checking back every couple of days to see if new service requests have popped up… and thanks for being patient as we grow!
Do the couples pay me through BridalPod?
No. Since our wedding suppliers have different payment preferences (some want a percentage upfront, some get paid at the end of their work…), we leave the payment arrangements with the couples up to them. We recommend that once supplier get the contact information for their newest clients, that they send an introductory email and arrange for a time to talk or meet, and also explain their payment preferences. Lastly, BridalPod is a venue only and our service is to connect couples and suppliers, and the agreement to perform the services is between the supplier and couple only.